Privacy Policy

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Privacy & Communication Policy

Effective Date: January 1, 2025

Willow Properties values your privacy. This Privacy & Communication Policy explains how we collect, use, and share your personal information — and how you can control the ways we contact you.

1. Information We Collect

We may collect the following personal information when you interact with our site:

• Contact Information: Name, email address, phone number (if provided via our      Contact Us form or other forms). 
• Website Usage Data: IP address, browser type, pages visited, and other      analytics data. 

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide customer support 
• Send information you have requested 
• Send promotional or informational SMS messages only if you have given explicit consent via our SMS Subscribe opt-in checkbox 
• Improve our website, services, and marketing efforts 

3. SMS Messaging Consent

If you provide your phone number, you have the option to opt in to receive SMS messages by selecting a separate, optional checkboxon our forms.

• Types of SMS messages you may receive: 
• Promotional offers 
• Event reminders 
• Order updates 
• Opting out: You can opt out of SMS messages at any time by replying “STOP” to any SMS or contacting us directly. 
• No sharing: We do not sell, rent, or share SMS consent or phone      numbers provided for SMS purposes with third parties. 

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted service providers who help us operate our website and deliver services 
• Legal authorities, if required by law 
• Never with third parties for the purpose of SMS marketing without your explicit consent 

5. Your Rights & Choices

You can:

• Request access, correction, or deletion of your personal information 
• Opt out of marketing emails or SMS messages at any time 

6. Contact Us

If you have any questions about this Privacy & Communication Policy or our practices, please contact us: Willow Properties, jesse@willow-pm.com, 1307 W. 6thStreet Suite 121 Corona CA 92882, 951-667-7690.